10 to 20 business days to make, plus carrier transit time. We'll let you know as soon as the piece leaves the workshop and share the tracking number.

Free anywhere in Mexico on orders over $2,500. Below that amount, the cost is calculated in the cart based on your zip code.

Yes, though transit may take a few extra days to some destinations. If your location doesn't show up in the calculation, write to us and we'll quote it separately.

Yes, by appointment. Choose the pickup option in the cart and we'll confirm when your piece is ready.

You can request an exchange or return within the first 30 calendar days after receiving your order, by writing to us on WhatsApp or email with your order number.

Disassembled, with no signs of use, and in its original packaging. Since assembly doesn't use screws, taking it apart leaves no trace — it's part of the design.

If the piece arrived with a defect or doesn't match what you ordered, we cover the shipping. If it's an exchange by your own choice, the return shipping is covered by the customer.

Pieces made to special measurements don't qualify for a return by choice, since they're cut exclusively for your space. They do qualify if they arrive with a defect.

The same conditions apply, keeping in mind they're sold with the marks described on their listing. Those marks don't count as a defect.

It covers manufacturing defects in the cutting, assembly, and finish for 12 months from delivery. It includes replacement of the affected piece.

Damage from excessive humidity, prolonged direct sun exposure, loads beyond those indicated, or modifications made to the piece.

Write to us with your order number and photos of the piece. We'll review the case and get back to you within three business days.

Each piece comes with a printed guide and numbered parts. The joints snap together by hand under pressure; if something resists, check the orientation before forcing it.

Yes, as many times as you need. It's designed for moving: it disassembles, travels flat, and reassembles without losing sturdiness.

A dry or slightly damp cloth. Avoid cleaners with alcohol or solvents — the wax is water-based and those products strip it.

A coat of water-based wax every year or two keeps the tone and protection. We can tell you which one to use.

Visa, Mastercard, and American Express, Mercado Pago, SPEI bank transfer, and cash payment at OXXO.

Yes, up to 12 interest-free months with participating cards. The available term depends on your purchase amount and is shown at checkout.

Yes. Request it within the same month as your purchase by sending us your tax registration certificate and order number.

We use your data only to process your order, bill it, and follow up. We don't share it with third parties unrelated to shipping and payment operations, and you can request its deletion at any time.

Prices are shown in Mexican pesos and include VAT. Images are for reference only — wood grain and tone vary from piece to piece. Production times are estimates and are confirmed at the time of purchase.

The designs, assembly systems, and collection names are the property of Enzzambla and may not be reproduced without authorization.